Case Studies

Recurring Card Payment System for Ann Summers

“This was a new project for Ann Summers and we were very concerned about how we would be able to manage payments by instalments. At one point it looked as though we would have to either write a bespoke application to manage this or do it manually. Neither was attractive, but we were pleased to find a commercially available product that did this already. The additional bonus was it was also inexpensive to set up and deploy.”

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Recurring Card Payment System for Pryors Cars

The decision to start using the Adelante Recurring Payment system was a very simple one to make. It has taken away the worry of having to store card details and reduce the time taken to process account customer transactions from 1 day per month to 15 minutes per month.

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Local Government Income Management System for Surrey Heath Borough Council

'Replacing a 20 year old system was a leap of faith. However, working with Adelante has been a pleasure and the council is completely happy with the outcome. Not only is SmartPay a more modern and flexible system, but the replacement costs and annual charges were far lower than the proposed cost to upgrade our existing system' Janet Jones - Surrey Heath Borough Council

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Chip and PIN for Taxi Fleets for City Cabs - Edinburgh

City Cabs situation is typical of the issue currently being faced by large fleets across the UK. Many corporate account customers are now demanding in car payments. As larger taxi fleets make this facility available all consumers are starting to understand they can now pay taxi fares by card and choosing companies that can offer this service. Caroline Woods - Adelante Software Limited

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TonePay - Automated Telephone Payments for CCS Collect

By installing the TonePay system we have reduce the number of payments processed in our call centre by around 4,000 per month which represents about 20% of our telephone based transactions. This has freed up staff time allowing them to concentrate on the problem accounts where payment is not forthcoming. Marie Moffat, Director, CCS Collect Limited

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