SmartPay delivers a complete income management and cash receipting system as a fully managed service from within the Adelante PCIDSS accredited data centre.  As well as offering the most comprehensive and flexible payment options to tax payers, it provides all the features required by local authorities to manage their income.  

At the heart of the system is the income administration system (IAS) a powerful tool for the management of things like fund code, VAT, general ledger codes, receipt templates, validation rules, tills, departments, user management etc.  This is delivered via a simple user interface allowing individual users access only the functionality required to do their job.  A full audit trail is included for every action undertaken by users ensuring complete peace of mind.

SmartPay includes a comprehensive range of collection modules to allow for the collection of money across multiple channels.  It can handle cash, cheques and all major credit and debit cards.  SmartPay also manages import and export files allowing payments made using third party systems like AllPay, PayPoint, car parks and banking payments to be imported to the system, validated and then exported to the appropriate back office systems. Imported payments are validated as they are imported to ensure they can be identified. Manual exception processes exist to manage imported payments that fail this validation process, ensuring that only payments that can be identified are ever exported to your back-end systems.  

Shared Services

Many councils are now looking to share IT services across multiple authorities.  SmartPay already supports multiple merged authorities saving councils significant amounts of money for licensing and hosting costs and making it the ideal local government income management solution for councils seeking to make savings by using shares services.  

About our SmartPay Income Management Software

SmartPay includes free and modern APIs allowing integration with the councils existing IT systems like CRM and Forms applications.  Using the SmartPay APIs ensures that payments taken using third party applications are done in a PCI Compliant way making PCIDSS accreditation for councils as easy as possible. This is done alongside integration with existing payment methods like bank transfers, giro, BillPoint, PayPoint, etc. to provide one holistic income management solution for local government and local authorities.

Living Wage Employer1

We want our people to be able to enjoy a decent standard of living – that’s why we’re proud to be a real Living Wage Employer in the UK. And that includes contractors and suppliers who work on our site too.

Adelante is committed to paying a Living Wage, as set by the Living Wage Foundation for all UK employees.

This complete local government income solution:

  • Drives customers to self service payments
  • Enhances customer service response times
  • Improves customer satisfaction
  • Reduce cost and complexity

For all sales enquiries call 01628 820600 or email

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