These days everyone seems to be creating Smart Phone applications for their business and now Local Authorities can do the same. SmartPay Mobile is available to all SmartPay 5 customers. Your residents will be able to download the application to their smart phone or tablet and make payments, giving them a convenient, up to date method to pay for their council tax, business rates, parking fines etc. They can even report issues through the application, such as fly tipping, missed bin collections, pot holes etc.
The application is fully configurable from within SmartPay 5 giving you full control of the types of payments you want to take via this method, what validation rules need to be applied and if a surcharge is necessary. These rules are applied centrally and apps are updated with new rule changes every time they are used.
SmartPay Mobile works on Apple and Android devices and allows users to take control of their payments. By making use of tokenisation the user will only need to enter their card details once after which they can use the one click ordering system. This ensures making payments is easy and reduces the need for the user to contact the council. The app stores all payment details (excluding the card details) in its history folder which can act as a reference point if payments ever need to be queried.