Like all good ideas the SmartPay EBP&P is very simple. It allows users of SmartPay to send a payment request to card holders via email or text message. The payment request can be personalised and will contain a link. The link will take the card holder to a payment page and pre-complete the form with the payment reference number and transaction amount. When the card holder makes a payment the payment result will immediately be posted into the SmartPay system.
Using the EBP&P tool makes debt collection easy. Multiple emails and text messages can be created from a simple spreadsheet. This allows you to create a process to chase many people for payment in one go. And it gets better. You can have a second process to chase just those people who did not make a payment after the first email or text message, this time with a different message.
As well as using the basic SmartPay utility councils can get clever with EB&P. Free APIs allow you to create your own debt chasing processes. These could include attaching actual invoices to each email as well as branding the email to match your website branding. Not only are you no longer sending out paper invoices, which must be good for the environment, you are also making it very easy for card holders to pay the invoice.
To see how electronic bill presentment and payment can be made to work for you complete the enquiry form on this page and someone will email you an example of the process in action.