Card Payments in Call Centres
Taking credit or debit card payments in a call centre has become much more complicated over the last few years. For a company to remain PCIDSS compliant and take payments over the phone is onerous and can be expensive. The Adelante ConnectPay payment gateway offers a solution that can take your call centre completely out of scope for PCIDSS and so make your overall compliance much easier. The good news is that a combination of existing ConnectPay functionality makes this affordable for even the smallest call centres with pricing starting at just £100 per month.
How is this possible?
Adelante have three alternative solutions that can be used either on their own or as a combination. They put the card number entry into the hands of the card holder meaning no card details, removing your staff and your corporate network from the scope of PCIDSS. The Adelante card tokenisation process also means that repeat payments can be dealt with securely on the phone in a simple and easy way and still within the PCIDSS rules.
Features of our Call Centre Payment Solutions
- Simple to set up – No complex software to install or maintain.
- Secure – No need to store card data.
- Flexible – Accepts all credit card types including Visa, MasterCard and Amex, and works with all major acquiring banks.
- Available 24/7 – Access the service using any internet browser on any hardware platforms including smartphones and tablets.
Want to know more? Just complete the online form on the right or give us a call on 01628 820600